Thank You for booking with Muscle Management Services.
Please save our phone number in your phone so that you may send a quick text if you need to change the status of your reservation.

Muscle Management Services

Late Policy
We understand that we are all human and are juggling very busy personal and work demands. We allow up to 10 mins grace period for you to make it to your appointment. Please understand that when we schedule your appointment the time slot is set aside specifically for the hands-on body work you requested. Our current location is in the heart of busy Philadelphia, and may be difficult to maneuver if you are not familiar with the city. You should consider travel time, parking, using the restroom and clothing removal, plan to arrive earlier to accommodate this.

We want you to get the most out of your massage and bodywork if you are late it will take time away from your session. We are looking forward to helping you and your muscle needs!

Cancellation Policy
Life is full of challenges. We all pray that none of these come up when we have a massage scheduled. If, a life challenge does present itself, please let us know as soon as you can.

We would prefer at least 24 hours notice to cancel your appointment. We are always pleased to accommodate your needs by rescheduling.

No Show Policy
Boy, oh boy. We assume that no one intentionally, doesn’t show up for their amazing massage. Please try your hardest not to “No Show”.

No Shows occur when clients don’t show up and do not call with a reason as to why the appointment was missed. We are most understanding, and take into account that we are all humans dealing with life challenges and rare emergencies.

Call us as soon as you realize that you will not be able to make it to your appointment. Save the business number in your phone so that you can quickly cancel. Send a text and call.

We ask our clients to consider that we reserve your appointment specifically for you. Our therapist miss out on work when we are not given enough notice to place someone else in your spot.

Imagine this. You come to get your massage. You undressed and are waiting on the massage table for your massage therapist to come back in the room. You wait and wait and he or she never returns. Thats how it feels when your massage therapist is waiting for you to show up for your session and you don’t show up.

We appreciate your consideration.

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